Reporting requirements

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  1. Reporting Requirements

This article details the reporting requirements within the MediaWiki environment, focusing on how to effectively utilize and understand the various tools and features available for monitoring and analyzing wiki activity. This is crucial for maintaining a healthy, secure, and informative wiki, especially as it grows in size and user base. This guide is geared towards beginner administrators and users who wish to contribute to wiki maintenance.

What are Reporting Requirements?

“Reporting requirements” in the context of MediaWiki refer to the processes and tools used to gather data about wiki usage, edits, errors, and other relevant information. This data is then used to understand how the wiki is being used, identify potential problems, enforce policies, and improve the overall user experience. Effective reporting allows administrators to proactively manage the wiki instead of reacting to issues as they arise. These requirements extend beyond simply *having* the tools; they encompass understanding *what* to report on, *how* to interpret the data, and *what actions* to take based on the findings. Understanding Special:Statistics is a good starting point.

Types of Reports & Tools

MediaWiki provides a wealth of built-in tools and extensions for reporting. These can be broadly categorized as follows:

  • **Log Files:** These are the foundation of reporting in MediaWiki. Logs record specific actions taken on the wiki, such as page edits, user creations, blockings, deletions, and rights changes. Key log types include:
   * **Watchlist:** Tracks changes to pages users are watching.
   * **Recent Changes:** Shows the most recent edits made to the wiki.  A critical tool for monitoring vandalism and ensuring quality.  Special:RecentChanges
   * **History:** Allows viewing of every revision of a specific page.  Useful for reverting vandalism or understanding the evolution of an article.
   * **Delete:** Records page deletions and their reasons.
   * **Block:** Records user blocks and their reasons.
   * **Protect:** Records page protection actions.
   * **Rights:** Records changes to user rights.
   * **WatchlistRights:** Records changes to watchlist rights.
  • **Special Pages:** MediaWiki's "Special:" pages offer a variety of pre-built reports and tools. Examples include:
   * **Special:Statistics:** Provides basic statistics about the wiki, such as total pages, edits, and users.
   * **Special:PopularPages:** Lists the most frequently viewed pages. Helpful for identifying key content and potential optimization areas.
   * **Special:NewPages:** Lists recently created pages.  Essential for catching new content that may need review.
   * **Special:BrokenLinks:** Identifies pages with broken links.  Maintaining link integrity is crucial for readability and credibility.
   * **Special:LonelyPages:** Lists pages with no incoming links.  Indicates potentially orphaned content that may need integration or deletion.
   * **Special:MostLinkedPages:** Lists pages with the most incoming links.  Highlights important hub pages.
  • **Extensions:** A vast ecosystem of extensions can extend MediaWiki's reporting capabilities. Some popular options include:
   * **SpamBlacklist:** Helps prevent spam by identifying and blocking malicious URLs and patterns.
   * **AbuseFilter:** Powerful tool for detecting and preventing abusive behavior, such as vandalism and personal attacks.  Requires careful configuration. Extension:AbuseFilter
   * **WikiAnalyzer:** Provides detailed statistics and insights into wiki usage.
   * **ReportBuilder:** Enables the creation of custom reports based on specific criteria.

Key Metrics to Monitor

To effectively manage your wiki, focus on monitoring these key metrics:

  • **Page Growth:** Tracking the number of pages created over time indicates the wiki's growth rate and content development. Significant changes should be investigated.
  • **Edit Rate:** Monitoring the number of edits per day, week, or month reveals the level of activity on the wiki. A sudden drop in edit rate could indicate a problem. Consider Help:Page history.
  • **User Activity:** Tracking the number of registered users and their activity levels gives insights into community engagement.
  • **Vandalism Rate:** Monitoring the frequency of vandalism attempts and successful vandalizations helps assess the effectiveness of anti-vandalism measures. This requires active use of the Special:RecentChanges page.
  • **Broken Link Count:** Keeping track of the number of broken links helps maintain the quality and usability of the wiki.
  • **Orphaned Page Count:** Monitoring the number of orphaned pages helps identify content that needs integration or deletion.
  • **Spam Attempts:** Tracking the number of spam attempts helps assess the effectiveness of spam prevention measures.
  • **Abuse Filter Triggers:** Monitoring how often the AbuseFilter is triggered can indicate potential issues with user behavior.

Analyzing Log Data

Log files are invaluable for investigating issues and understanding user behavior. Here's how to effectively analyze them:

  • **Filtering:** Logs contain a lot of data. Use filtering options to narrow down the results to specific users, pages, or events. Most log viewers allow filtering by date, user, and action type.
  • **Searching:** Use keywords to search for specific events or patterns in the logs. For example, searching for "vandalism" in the edit log might reveal suspicious activity.
  • **Correlation:** Look for correlations between different log events. For example, a user block followed by a series of edits from a different IP address might indicate a circumvention attempt.
  • **Time Analysis:** Analyze log data over time to identify trends and patterns. For example, vandalism might be more common during certain times of day.
  • **IP Address Tracking:** Investigate IP addresses associated with suspicious activity. Tools like WHOIS can provide information about the owner of an IP address. Be mindful of privacy concerns.

Consider using tools like WHOIS to investigate IP addresses. Understanding IP addresses is also important.

Reporting on Technical Issues

MediaWiki can encounter technical issues that require investigation. Here's how to report on them:

  • **Error Logs:** MediaWiki's error logs contain information about PHP errors, database errors, and other technical problems. These logs are essential for debugging and resolving issues. The location of the error logs varies depending on your server configuration.
  • **Server Logs:** Server logs (e.g., Apache or Nginx logs) can provide additional information about server performance and errors.
  • **Database Performance:** Monitor database performance to identify slow queries or other bottlenecks. Tools like phpMyAdmin can help with database analysis.
  • **Extension Conflicts:** If you're experiencing issues after installing a new extension, it might be conflicting with another extension. Disable extensions one by one to identify the source of the conflict.
  • **PHP Version Compatibility:** Ensure that your PHP version is compatible with your MediaWiki version. Upgrading or downgrading PHP might be necessary. Refer to PHP's official website.

Reporting on User Behavior & Policy Enforcement

Monitoring user behavior is essential for maintaining a civil and productive wiki environment.

  • **Vandalism:** Vandalism should be reverted immediately and the user warned or blocked. Use the Special:BlockIP tool to block vandals.
  • **Spam:** Spam should be deleted and the user blocked. Utilize the SpamBlacklist and AbuseFilter to prevent spam.
  • **Personal Attacks:** Personal attacks are a violation of most wiki policies. Warn the user and escalate the issue if necessary.
  • **Copyright Violations:** Copyright violations should be removed and the user warned. Understand Copyright law.
  • **Conflict of Interest:** Users with a conflict of interest should disclose it and avoid editing articles related to their interests. Conflict of interest is a crucial concept.
  • **Sockpuppetry:** Sockpuppetry (using multiple accounts to deceive others) is a serious violation of wiki policy. Investigate suspicious activity and block all associated accounts. Sockpuppetry explained.

Automating Reporting

Manually reviewing logs and statistics can be time-consuming. Consider automating reporting using these methods:

  • **Cron Jobs:** Use cron jobs to schedule regular reports and send them via email.
  • **External Tools:** Integrate MediaWiki with external monitoring tools like Nagios or Zabbix. Nagios offers comprehensive monitoring.
  • **Custom Scripts:** Write custom scripts to extract and analyze data from the MediaWiki database. Requires PHP and database knowledge.
  • **Reporting Extensions:** Explore extensions specifically designed for automated reporting.

Best Practices for Reporting

  • **Regularly Review Logs:** Make it a habit to review logs on a regular basis.
  • **Document Findings:** Keep a record of your findings and actions taken.
  • **Collaborate with Other Administrators:** Share information and coordinate efforts with other administrators.
  • **Stay Informed:** Keep up-to-date with the latest MediaWiki features and security best practices.
  • **Respect User Privacy:** Be mindful of user privacy when analyzing log data. Do not disclose personal information without a valid reason.
  • **Understand your Wiki's Policies:** Ensure all reporting and actions taken are consistent with your wiki's policies. Wikipedia Policies offer a good example.
  • **Use Data Visualization:** Charts and graphs can help you understand data more easily. Tableau is a popular visualization tool.
  • **Implement Alerting:** Set up alerts to notify you of critical events, such as vandalism or server errors. Prometheus is an alerting and monitoring system.
  • **Consider using a Content Delivery Network (CDN):** A CDN can improve wiki performance and reduce server load. Cloudflare is a popular CDN provider.
  • **Regularly Backup Your Wiki:** Backups are essential for disaster recovery. Backblaze offers reliable backup services.
  • **Monitor Website Traffic:** Use tools like Google Analytics to track website traffic and user behavior. Google Analytics provides valuable insights.
  • **Implement Two-Factor Authentication (2FA):** 2FA adds an extra layer of security to user accounts. Authy is a popular 2FA app.
  • **Use Strong Passwords:** Encourage users to use strong passwords and change them regularly. LastPass is a password manager.
  • **Keep Software Updated:** Regularly update MediaWiki and all extensions to patch security vulnerabilities.
  • **Understand Technical Analysis:** Tools like Technical analysis can help you interpret market trends.
  • **Track Moving Averages:** Moving Averages can smooth out price data.
  • **Analyze RSI:** Relative Strength Index (RSI) can indicate overbought or oversold conditions.
  • **Use Fibonacci Retracements:** Fibonacci Retracements can identify potential support and resistance levels.
  • **Monitor MACD:** Moving Average Convergence Divergence (MACD) can signal trend changes.
  • **Understand Bollinger Bands:** Bollinger Bands can measure volatility.
  • **Apply Elliott Wave Theory:** Elliott Wave Theory can identify patterns in price movements.
  • **Consider Candlestick Patterns:** Candlestick Patterns can provide insights into market sentiment.
  • **Utilize Volume Indicators:** Volume Indicators can confirm price trends.
  • **Employ Chart Patterns:** Chart Patterns can predict future price movements.
  • **Analyze Support and Resistance Levels:** Support and Resistance Levels can identify potential turning points.
  • **Track Trend Lines:** Trend Lines can visualize the direction of a trend.
  • **Monitor Market Breadth:** Market Breadth can assess the overall health of a market.
  • **Use Stochastics:** Stochastic Oscillator can identify potential overbought or oversold conditions.
  • **Understand Ichimoku Cloud:** Ichimoku Cloud can provide a comprehensive view of market conditions.

Special:Mypreferences allows you to customize your reporting experience. Help:Contents provides further assistance. Manual:Configuration settings details configuration options.

Conclusion

Effective reporting is fundamental to the successful management of a MediaWiki installation. By understanding the available tools, monitoring key metrics, and analyzing log data, administrators can proactively address issues, enforce policies, and improve the overall user experience. Continuous learning and adaptation are essential to staying ahead of evolving challenges and ensuring the long-term health and vitality of the wiki.

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